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Digital Stamp FAQ's

Digital stamps are a fun and easy way to add images to your cards, scrapbook pages, mini albums or ATC's!
Here are a few reasons we know you are going to love them...
  • they are less expensive & more versatile
  • digital images can be made into any size you need
  • easy to print, color and create with
  • no limit to the number of times you can print and use
  • stored on your computer eliminating storage problems with paper or stamps
  • no shipping charges
  • available for download 24/7
  • best of all - you get them immediately!
How do I buy Digital Stamps?

You can buy our Digital Stamps the same way that you would any of our other products - simply add them to your shopping cart and checkout. Digital Stamps can be placed on the same order as regular products that need to be shipped but you will receive your digis right away - the rest of your items will be shipped as soon as your order is processed and packed at our warehouse.

When you have completed your order you will receive a confirmation email will have that contains Download Instructions for your Digital Stamps with a link for each of the items that you purchased. Simply click on the link, log into your account and follow the download instructions to save the images to your computer. Once you have done this your images are ready for you to use. It's that easy!
 
*If you pay for your order by echeck or Money Order you will not receive the email with your download links until your payment has been received.

How long do I have to download my images?

Your download link will expire in 2 days so please be sure to download and save your images right away.

What do I do if I don't receive a Confirmation Email?

Please check your Junk or Spam email folders. Because these emails are auto-generated they sometimes get sent there by your email service. If there is no email there please contact us right away using this link. Download links are only valid for 2 days so it is very important that you email us within this time frame. Please include your order # and details of the problem so that we can get your images to you as quickly as possible.

What size and format are the files?

Our images are high resolution png (transparent background) or jpeg files that can be adjusted and printed without any loss of quality. Files range in size from several hundred KB to a few MB. Large files or sets are sent as ZIP files. Downloads are very quick with broadband service but they will take longer on dial-up connections.

Do I need special software to use digital images?

No. You can use word processing programs like Word or just about any photo editing program like Photoshop Elements. As long as the program will open png or jpeg files you can use it with these images. You can also print them directly from the Windows Picture Viewer

What can I print on to?

The short answer is anything that your printer can handle. Check your manual for limitations as each printer is different but typically papers, light cardstock, vellum etc. can easily be run through. If your image is a png then you can also print this onto patterned paper as the background is transparent.

Do you have an Angel Policy?

Yes we do. These Digital Stamps are intended for you own personal use ONLY. Please read our complete Angel Policy for are all the details.

What is your refund policy?

Due to the nature of these products all sales are final. If you experience any problems with your order please contact us right away so that we can assist you.

CHECK OUT OUR TUESDAY TUTORIALS AND LEARN HOW EASY IT IS TO USE OUR DIGITAL PRODUCTS.















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